Sunday, October 02, 2005

Steak N Shake


SteakNShake is a diner, in the Midwest; similar to Margi's Diner or Johnny Rockets. Steak N Shake is a fun place to order a Milk shake with your tuna melt or burger. Their French fries are skinny, called shoe strings fries. I went there for the first time with Jenette, Aaron and their little boy. While we were there, some people from the local high school were all dolled up for Homecoming to have dinner. Fun to see them on a group date dressed up in their new threads. One guy was wearing a black velvet suit jacket with plain black slacks; I thought was very stylish, from the normal monkey suit guys wear to dances. Earlier today I saw a couple dressed up for homecoming in coordinating attire. The guy had on a pink tie to match the pink piping on her black dress. So cute and matchy-matchy.

So we are eating at Steak N Shake, and our server there was horrible! She was rude and forgetful. We ordered what we all wanted, and for their little boy Jenette asked for some crackers for him to have while we waited on the food, we were all hungry, but adults can hang on a little longer for food than a kid. The crackers would help, but she didn't bring the crackers until the third time they asked for some, and our server didn't bring our drinks until the food was brought out later. She only brought us 2 table settings seeing that there were two of us at the table while Jenette and her son were in the restroom. ? strange gal, she saw that we were a table of four before hand and later knew she only gave us the two sets when she made the realization that there were four of us, you would think she comes back with two more sets of silverware, but no she did not. She came back to our table with Aaron's coke and a kids cup of milk. UMMM? We would like some water please? It was not like she couldn't carry the four drinks together in her hands, she used a serving tray that she could have put all four drinks on to serve all at once.

The night went on with her making multiple trips to our table, making more work for her. It was very frustrating; to the point we decided not to leave a tip. Now I usually leave a tip, maybe some tips less than others and accordingly to how well we were served and the tip is to be an added extra to the bill, as a "thank you waitress/waiter for you time, and hospitality." Tips are not required, and should not be given lightly; our waitress tonight should not be expecting a tip from us the way she was rude and forgetful on so many items. This is once in a blue moon that I don't tip. Rare indeed. But why reward frustration? To top off the night, she only apologized at the very end as she gave the bill to us, I guess because she realized the tip is hanging on a thin thread. While we were there not once did she say sorry for the mix up or excuse me for being rude, she just seemed careless the whole time.

I will not let one waitress give my first impression of Steak n Shakes a bad rap. I liked the food, the fun diner atmosphere, and seeing the high schoolers there on a group date was cute. I would eat there again, just with a different server or at a different Steak N Shakes location.

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